Nrsimha's PizzeriaA brand by The Govind Ji's Cafe

Website Policy

Cancellation & Refund Policy

This policy explains cancellations, refunds, and issue resolution for customer orders.

Cancellations

Orders may be cancelled before dispatch by contacting us immediately. Once an order is dispatched, cancellation may not be possible.

Refunds

Refunds may be considered for failed payments, duplicate payments, unavailable products, or orders cancelled before dispatch. Approved refunds are processed to the original payment method where possible. Approved refunds will be credited within 5-7 days to the original source of payment method.

Damaged Or Incorrect Items

If an item is damaged, missing, or incorrect, contact us on the same day with order details and photos where applicable. We may offer replacement or refund after review.